Guest Speaker

Hidden Powers: Unveiling the Strength of Empathy in Our Lives, Work, and Communities.

Empathy, to be seen, heard, and understood, is something that we all want. In our conversation, we demystify what we all want, explore the importance of putting yourself first, and uncover how to put empathy into practice.  

The ongoing global health crisis has taught us a lot about one another, and more importantly, ourselves. At the forefront of these learnings is our ability to practice empathy. Alicia shares perspectives on how to view and understand the unique experience of one another and advance conversations with personal insights that pave the way for employee retention, ensure loyalty from our best customers, and increase sales and revenue.